Customer Loyalty Gifts

Turn Customer Appreciation Into Loyalty

Strategic gifting drives customer loyalty, increases engagement, and delivers measurable ROI for organizations, from personalized gifts to branded swag and custom merchandise stores
Talk to Sales
Start Gifting Today
Trusted by leading organizations, including 56% of the Fortune 100

How Marketing Teams Use Snappy for Customer Gifting

Snappy makes it easy for Marketing teams to integrate gifting into lifecycle programs without any extra complexity
Automate
Milestone-based customer gifts to reinforce loyalty and drive renewals
Acquire New Customers
With unique gifting-based campaigns
Surprise VIPs
With curated, on-brand gifts or reward referrals and reviews
Send Customer Loyalty Gifts
 Automatically from your CRM or email platform

Gifting Isn’t a Perk. It’s a Growth & Customer Retention Strategy

2x
Customers who feel appreciated are 2x more likely to stay loyal to a brand
84%
say a gift makes them feel more valued
78%
say a personalized gift makes them more likely to recommend your brand 
Read more in our 2025 Workforce Study

Our Marketplace

Over 7 million gifts and counting. Snappy’s global catalog makes it easy to send personalized swag, experiences, and more, anywhere in the world
Browse Gifts
250,000+ gifts, experiences, and charitable options
Global fulfillment. No addresses needed
Curated gift collections by price point, brand, or theme
Compliance-ready and budget-controlled for enterprise needs

Recognize Every Customer Moment

Snappy helps Marketing teams automate gifting key customer milestones, from first purchase to long-term loyalty milestones. Branded swag can be used alongside gifts or as standalone moments to welcome, thank, and re-engage in a consistent, scalable way.
Talk to Sales
Over 7M gifts delivered globally!
4.9/5 (300+)
Global Shipping

Swag Solutions Designed for Customer Retention

Flexible swag options, all seamlessly connected to our gifting platform
Design With Your Logo
Company Swag Stores
Launch branded swag stores in minutes. Enable employee swag purchases with points, cash, or a mix of both scalable and self-serve.
NEW!
On Demand Swag
Gift your way. Select the swag for your customers, or let them choose.  No inventory needed.
Bulk Gifting
Place bulk orders for events or campaigns fulfilled worldwide.
Customer Swag Kits
Wow customers with curated swag kits and premium unboxing experiences.

A Gifting Experience Your Customers Will Love

With Snappy, you’ll wow customers with a fun, branded digital experience where they get to choose a gift they truly love, or you can surprise them with something special, shipped right to their door
Talk to Sales
Fully Branded Digital Unwrapping Experience with Personalized Messages
Delivery via email, SMS. Slack or Microsoft Teams
Built-in thank you note feature

Automated & Integrated

Automate gifting via API or connect to >5,000 apps via Zapier
Easily integrate customer gifting into your marketing stack
Embed gifts in websites, emails, or printed materials 
Scales from 1 gift to 1,000,000

Not Just A Customer Gifting Platform. A Partner.

With nearly 100 years of combined loyalty and marketing experience, Snappy helps organizations build programs that drive measurable results

Gifting With Snappy Works Across Industries 

Retail & Hospitality
Boosted retention among high-turnover employees and saved millions in onboarding costs.
Learn More
Frontline Employees
Build a high-touch, personalized program featuring physical and digital gifts for on-the-ground teams
Learn More
Tech & Professional Services
Launched an on-brand anniversary program with custom swag and premium gift options 
Learn More

FAQ

How can gifting improve customer loyalty and retention?

Thoughtful gifting builds emotional connections with customers, making them feel valued and increasing their likelihood to stay loyal to your brand. Snappy enables organizations to automate strategic gift moments that drive long-term engagement.

What types of gifts can be sent to customers through Snappy?

Snappy’s global marketplace has over 250,000 gifts—from branded swag and trending products to travel, experiences, and donations, so every customer can find something they love.

Can customer gifting be automated through CRM or other marketing tools?

Yes. Snappy integrates with CRMs and marketing automation platforms, or can be used via APIs or Zapier, allowing teams to trigger gifts based on lifecycle milestones, campaign engagement, referrals, and more.

What are the best moments to send gifts to customers?

Successful gifting triggers include welcome gifts, renewal anniversaries, post-purchase touchpoints, referrals, survey participation, and VIP recognition. Snappy helps teams set these up at scale.

Is it possible to track the ROI of customer gifting campaigns?

Yes. Snappy includes built-in surveys and engagement tracking so companies can measure gift impact in real-time and gather customer loyalty insights tied to campaign goals.